Support

For all models, press Menu, Status, Information, and then you will see the version of the firmware. On your browser and on the Axtel telephone website, the firmware is displayed on the home page.

Check the settings:
1. Choose the Log-in site and click Settings->Preferences
2. Adjust the time limit by pressing the NO key: the default setting is 0 which means that it will never dial the number unless after having entered it, you press the “send” button. You can fill in the empty space with the necessary amount of time.

All of the telephones from the Axtel series can be mounted on a wall.

No, only the AX-400G and the AX-500W can be connected to an extension module. Axtel telephones can handle up to six extension modules at one time. The use of extension modules is currently in the trial stage.

When using the POE and the Power Adapter simultaneously, the telephone will choose the power source through the additional source.

Download it from our website…(insert URL here)

Axtel provides a 12-month warranty.

Yes, all Axtel telephones emit HD sound quality.

Axtel add-ons support viewing 2 pages with 20 contacts on each page, thus adding up to 40
contacts. The extension module is currently in the trial stage.

The Outbound Proxy ensures a special network service which allows the telephone to connect to another server. The Outbound Proxy is used most frequently in the presence of firewalls/NATs for the use of motion signal technology and media through the firewall.

Currently, telephones from the AX series support 17 languages.
English/French/German/Spanish/Portuguese/Russian/Italian/Polish/Turkish/Serbian/Chinese/Sloven ian/Farsi/Hebrew/Slovakian/Czech/Dutch
The default language of the interface is English. The list can be supplemented.

If you are using a device provided by an internet service provider, contact them in order to recover your password.
You can also recover your password through the configuration path of the device’s server.

1. You can set up BLF by selecting the following options on your internet browser: Keyboard Function/BLF Settings/Set type to BLF.
2. You can also set up the BLF on the LCD by choosing Menu-Function-Functional Keys-Memory Keys as functional keys. Memory Key 1 select as BLF, input the value and choose account number 1.

Yes, if you want to change the font on the LCD screen to a preferred font or size, you can change it by selecting Menu-Settings-Basic Settings-Font Size.

If you have an incoming call, you can choose that number from your History and select the option to Add to Contacts or to the Blocked Caller list.
You can also select the Directory/DIR to choose more than one number, and then add the number to the catalog.

You can input a password into your settings, choose the keypad block, set up a password, and adjust the time for the phone block during a period of inactivity.

Currently, all nonsystemic centers that support stander SIP v1 (RFC2543), v2 (RFC3261)
np.: 3CX  Bicom   Broadsoft   FreePBX   Vodia   Yeastar .